Nugaal Hotel & Restaurant in Garowe, Puntland, is seeking a full-time Receptionist Officer to handle guest services, bookings, and concierge duties, reporting to the Admin, Finance/HR department. Candidates must hold a bachelor's degree or higher, possess at least one year of hospitality experience, and be proficient in IT, English, and Arabic. Applications including a CV, cover letter, and three references must be submitted to the provided email address by November 15, 2026, at 14:00 Garowe time.
Job description
Job title: Receptionist officer
Location: Nugaal hotel, Garowe-Puntland
Position Status: Full-time job
Reporting to: Admin, finance/HR
Salary: Negotiable (depend experience and personal skills)
About Us:
Nugaal hotel & restaurant located just 50m from Garowe main square. Nugaal offers authentic and excellence hotel services for business traveler and families. Since the hotel inception 1982 the comfort and happiness of our guests have always been our top priority.
Duties & Responsibilities:
Warmly welcome and greet the guests and provide all needed assistance
Provide all hotel information and other concierge information
Taking all booking/cancellations by email and phones
Maintain client and hotel confidentiality
Carry out any other duties assigned by management
Skills and qualifications
Qualifications & skills:
Bachelor certificate or higher educational background
At least One-year experience in hospitality sector or similar work
Excellent organizational skills, written and verbal communication
Competency in IT, English and Arabic language
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